HOW TO SHOP ONLINE?
Once
you're done shopping, checking out is easy and secure. You may always view the
items you have added to your Shopping Bag by clicking the "Shopping
Bag" button on the top right of any page. You may also checkout by
clicking on the "checkout" hyperlink located on any item detail page.
Once you are viewing the contents of your shopping bag, you may adjust
quantities in your bag by changing the number to the right of items, and then
by clicking "update bag" after all quantity adjustments have been
made.
HOW
DO I CHECKOUT?
Once
you are ready to checkout with the items in your shopping bag, click on the
checkout button in your shopping cart. If you have already registered with us
before, simply sign-in using your email address and the password that you
created for the account. If you do not have an account, simply follow the
simple steps to create an account and continue through the checkout process.
Based
on the contracts and relationships we have with our vendors, the merchandise
sold on our site is intended for personal use only, and not for resale. We
reserve the right to cancel orders that appear to be for resale purposes.
ITEM
AVAILABILITY
The
item availability is listed in the product details page. All colors and sizes
available will be shown and available to add to the shopping bag. Colors and
sizes that are unavailable will be grayed out. Although we make every effort to
keep sufficient stock of items listed on our site, occasionally we do sell out
of certain products. If we are out of stock on an item that you've ordered, we
will notify you via e-mail. Any changes will be reflected in your order total
as well as your shipping confirmation.
DO
YOU HAVE SIZING INFORMATION?
We
try to include as much accurate sizing information for each product as
possible. We have also added a size charts link to every product in the product
detail page. Reference the size charts to help determine your size when
ordering. Because sizing and cut will vary between brands, please use this
chart as a general guide to compare the various size scales. If you are between
sizes or need assistance selecting the proper size, please contact Customer
Service by email or phone.
WHICH
PAYMENT METHODS DO YOU ACCEPT?
We
accept PayPal and the following credit cards: Visa, Master Card, and American
Express.
HOW
CAN I TRACK MY ORDER?
You
will receive an order confirmation once your order has been successfully
transmitted. In addition, a shipping confirmation e-mail will be sent once your
order has been shipped. This confirmation will include the tracking number for
your package. You may check the status of your order at anytime by logging in
to your account page. Once you login to your account using your email address
and password, you will be able to view your Order History and view past orders
and current orders that you have placed.
WHEN
WILL MY ORDER WILL SHIPPED?
Orders
placed Monday-Friday before 11 AM PST will begin processing that day, excluding
holidays, and usually ship within 1 business day pending availability and
credit verification. All orders placed after 11 AM PST will begin processing
the next business day. Orders placed on Friday after 11 AM PST will begin
processing on the following Monday. We will contact you with a follow-up email
if the merchandise you have selected is not currently in stock or if we need
additional identification provided for credit verification. We do not offer
Saturday delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR
HOLIDAYS